Governance-grade software,
built for Pihak Berkuasa Tempatan.
Perisian bertaraf tadbir urus, dibangunkan untuk Pihak Berkuasa Tempatan.
The 360 Suite is built for how a Malaysian local authority actually operates. Our products align with public-sector standards for procurement, security, data protection and risk assessment — and we engage using the procurement terminology your office already uses.
360 Suite dibangunkan mengikut cara sebenar sebuah pihak berkuasa tempatan Malaysia beroperasi. Produk kami selaras dengan piawaian sektor awam bagi perolehan, keselamatan, perlindungan data dan penilaian risiko — dan kami berurusan menggunakan terminologi perolehan yang biasa digunakan di pejabat anda.
Compliance is not a document we produce at the end. It is the shape of the software — role structures, approval gates and audit trails that match how a council is required to work.
Compliance-aware by design.Direka dengan kesedaran pematuhan.
- 01 CGPSCommon Government Procurement StandardsProcurement and project workflow alignment, with stage names and approval gates that follow public-sector convention. Aligned
- 02 DKICTDasar Keselamatan ICTICT security policy conformance for public-sector deployment — access control, logging, and data handling. Aligned
- 03 PDPAPersonal Data Protection Act 2010Consent capture, retention limits, and subject-access handling built into the data layer. Aligned
- 04 MyRAMMalaysian Risk Assessment MethodologyInformation risk assessment alignment, with the artefacts a risk review actually asks for. Aligned
Alignment is stated at suite level. Product-specific conformance is confirmed during engagement and tender response.
Penyelarasan dinyatakan pada peringkat suite. Pematuhan khusus produk disahkan dalam proses libat urus dan jawapan tender.
Where councils usually start.Di mana PBT biasanya bermula.
- 01 Care360Helpdesk · Multi-tenantPublic complaint intake with SLA timers, multi-agency routing and a bilingual citizen portal. Visit
- 02 Asset360Asset LifecycleAsset registry, movements, inspections and disposal — reporting aligned to local-authority registers. Visit
- 03 Haven360Community & ResidentsCommunity fund and residents' association management for JMBs and MCs under council oversight. Visit
- 04 Chat360AI Chat · BilingualA governed AI agent for council websites and WhatsApp, answering in Bahasa Malaysia and English. Visit
A procurement path built for PBT.Laluan perolehan untuk PBT.
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Initial engagementLibat urus awal
Enquiry via the contact form, email, or a direct introduction through an authorised channel partner. We respond within five working days.
Pertanyaan melalui borang, e-mel, atau pengenalan langsung melalui rakan saluran yang sah. Kami akan maklum balas dalam lima hari bekerja.
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Requirements and scopingKeperluan dan skop
A structured scoping session mapped to your department workflows. Deliverable: a scoping memo aligned with CGPS and DKICT expectations.
Sesi skop berstruktur yang dipetakan kepada aliran kerja jabatan anda. Hasil: memo skop selaras dengan CGPS dan DKICT.
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Procurement pathLaluan perolehan
Direct engagement via authorised channel partners, or a response to formal tender through ePerolehan and equivalent PBT procurement channels.
Libat urus langsung melalui rakan saluran sah, atau jawapan kepada tender rasmi melalui ePerolehan dan saluran perolehan PBT yang setara.
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Deployment and supportPelaksanaan dan sokongan
Implementation, integration, training and first-line support are delivered by the authorised partner. Platform, roadmap and security posture are maintained by Cybernet.
Pelaksanaan, integrasi, latihan dan sokongan barisan pertama disediakan oleh rakan saluran sah. Platform, pelan hala tuju dan postur keselamatan diselenggarakan oleh Cybernet.